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Top 8 Free Lead Management CRM Software For 2024

Are you ready to boost your sales without spending a single penny?

Imagine having access to powerful lead management tools that can transform your business and maximize your revenue, all for free!

Managing leads effectively is crucial for business success. Free lead manager software can streamline your sales process, improve customer relationships, and ultimately boost your sales.

In this blog, we’ll explore 8 of the best free lead management tools, which offer impressive features to help you stay organized, nurture leads, and close deals faster.

So, let’s get started and discover how you can take your sales game to the next level without breaking the bank.

Here’s a quick video that will show you how to manage your leads using such a tool:

Comparison Table of Best Free Lead Management CRM

Software Best For Pricing
BIGContacts Lead Management & Email Marketing Forever free for up to 100 contacts. Paid plan available at $9.99/user/month.
Leadcenter Sales & Marketing Automation Starts at $60/user/month.
Flowlu Workflow Automation Starts at $29/month.
Refrens Accounting for Lead Operations Starts at $47/month.
Driftrock Marketing Automation Custom pricing.
Thryv Task Management Starts at $20/user/month.
Clickup Workflow Automation Starts at $7/user/month.
Referrizer Email Marketing Custom Pricing.

Which Is the Best Free Lead Management Software?

If you’re short on time, here’s a quick look at my top 3 picks for the best lead tracking software free:

Option 1: BIGContacts

BIGContacts offers advanced sales pipeline management, contact management, seamless integrations, and detailed reporting to enhance your CRM capabilities, making it a comprehensive solution for businesses.

Option 2: Leadcenter

Leadcenter excels in automating sales and marketing processes, helping manage leads efficiently and boost your overall productivity.

Option 3: Referrizer

Referrizer provides powerful email marketing tools with automated follow-ups and customer behavior tracking, making it easier to engage and nurture leads.

List of the 8 Best Free Lead Management Software

1. BIGContacts – Best for Contact Management & Email Marketing for Startups & SMBs

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BIGContacts CRM is a powerful solution for small businesses, especially for lead management and email marketing. It offers a free plan with all the premium features, making it accessible for startups and smaller teams to take advantage of its numerous features without upfront costs.

Its seamless integration with platforms like Zapier, Outlook, and Google Workspace enhances its functionality, making it easier to manage leads and contacts. This versatility ensures efficient lead management and effective contact handling.

The email marketing feature is quite effective, helping create personalized campaigns effortlessly. The ability to track leads from initial contact through to conversion is also invaluable. The sales pipeline feature helps track leads throughout the sales stages.

What I liked the most was the detailed activity timelines for each contact, providing a clear picture of interactions.

What You’ll Like:

  • Advanced email marketing capabilities to enhance lead nurturing and boost conversion rates
  • Automated drip email campaigns tailored to each contact’s stage in the sales cycle.
  • Custom web forms that capture leads and store all field data directly in the CRM.
  • Customizable sales pipeline feature to adapt and track each stage of the sales process.

What You May Not Like:

  • There is no dark mode for long usage periods
  • No dedicated account manager for the free plan, unlike paid

Pricing:

2. Leadcenter – Best for Sales & Marketing Automation

Leadcenter - Best for Sales & Marketing Automation

Image source: Leadcenter

Leadcenter CRM impressed me with its comprehensive suite of features tailored for sales and marketing automation.

I found its lead-tracking capabilities particularly great, allowing me to monitor interactions, assign tasks, and follow up efficiently. Its integration capabilities are noteworthy, connecting with popular tools like Zapier, Mailchimp, and Slack to streamline workflows.

The customizable dashboard provided real-time insights into lead performance, and the automated email and SMS marketing features significantly streamlined my outreach efforts.

This free lead tracking software is one of the best for optimizing lead tracking and conversion.

What You’ll Like:

  • Call and email tracking feature to automatically log and analyze all communication
  • Form Builder to create custom forms for lead capture and integrate them with your website without any coding
  • Lead Intelligence using AI to help you gain deep insights into leads with data enrichment features
  • Virtual toll-free numbers for better customer interaction and tracking

What You May Not Like:

  • The presence of occasional bugs that need resolving
  • Customer support response times can be slow

Pricing:

  • Free trial available for upto 30 days with limited features. Paid plan starts at $60/user/month.

3. Flowlu – Best for Workflow Automation

Flowlu - Best for Workflow Automation

Image source: Flowlu

I found Flowlu quite helpful for automating workflows and managing leads. As a powerful free lead tracking software for small businesses, Flowlu integrates seamlessly with tools like Zapier, Gmail, and QuickBooks, making it a versatile addition to any business setup.

I used the project management feature to track tasks and deadlines effortlessly. I also liked the built-in CRM, which allowed me to manage customer relationships without switching platforms. The financial management tools were particularly useful for budgeting and expense tracking.

The lead management aspect was also great, offering features like lead scoring, automated follow-ups, and detailed analytics, which helped me stay on top of potential opportunities.

What You’ll Like:

  • Supports custom invoice templates, allowing you to create professional and personalized invoices easily
  • A mind map feature, perfect for brainstorming creative ideas and developing business strategies efficiently
  • Offers the set up of a financing system and integrated payment gateways, streamlining your financial processes
  • Group chatting tool for making project communication and information sharing seamless

What You May Not Like:

  • Does not allow importing your own invoices, which can limit flexibility in managing existing billing processes
  • Initial setup and customizations in Flowlu often require a developer background, making it less accessible for non-technical users

Pricing:

  • Free plan available for only 2 users with up to 1 GB storage. Paid plan starts at $29/month.

4. Refrens – Best for Accounting

Refrens - Best for Accounting

Image source: Refrens

Refrens is a great tool that helped me manage my small business finances and leads.

The lead management system was intuitive and packed with features that made tracking and nurturing leads a breeze. What I liked the most was how effortlessly I could handle GST invoicing and accounting, all from the cloud.

The user-friendly interface made it easy to track expenses, manage inventory, and reconcile bank statements. I also liked the custom workflow feature that allowed me to tailor the CRM to my specific business needs.

The lead management feature was impressive, with seamless tracking from capture to conversion. Plus, the integrations with tools like Slack and Google Workspace streamline workflows, keeping everything connected.

What You’ll Like:

  • Comprehensive GST Invoicing to easily create and manage GST-compliant invoice
  • Bank Reconciliation feature to automate bank statement imports and reconciliation
  • Built-in portfolio management to help you keep track of client’s information in one place
  • Quotation-to-invoice conversion streamlines the billing process, saving time and effort

What You May Not Like:

  • International payments often fail, causing delays and frustration for users
  • Typing fast can cause a slight lag since it’s cloud-based, which can be frustrating

Pricing:

  • A free plan with basic features is available for up to 2 members only. The paid plan starts at $47/month.

5. Driftrock – Best for Sales Automation

Driftrock - Best for Sales Automation

Image source: Driftrock

Driftrock is a powerhouse for marketing automation. When I used Driftrock, its lead generation features impressed me.

With Driftrock, managing campaigns across Facebook, Google, and LinkedIn became seamless, thanks to its advanced automation capabilities. One standout feature was its ability to integrate with various CRM tools like Salesforce and HubSpot, making lead management smooth and efficient.

In my experience, Driftrock’s real-time lead capture ensured no lead was missed, enhancing our overall marketing strategy. It’s undoubtedly one of the best option for free lead management software for small business, especially if you’re looking for a free CRM for lead management.

What You’ll Like:

  • Enables seamless creation and management of custom audiences across multiple accounts, saving time and effort
  • Automatic refresh of audiences every few hours, ensuring your ads target the most up-to-date audience data
  • Advanced segmentation capabilities to precisely target the right audiences
  • User-friendly setup and simple reporting, making it easy to manage and analyze campaigns

What You May Not Like:

  • The initial setup can be complex and time-consuming
  • Limited customization options for lead forms

Pricing:

  • Custom pricing.

6. Thryv – Best for Task Management

Thryv - Best for Contact Management

Image source: Thryv

I’ve found Thryv to be a great task management tool. With its intuitive interface, I could easily schedule appointments, manage customer interactions, and track my progress.

Thryv’s automation features saved me a lot of time, especially with reminders and follow-ups. One of my favorite features is the customer portal, which helps clients book appointments and make payments directly.

The integration options, supporting tools like QuickBooks, Google Calendar, and social media platforms were impressive. The calendar integration easily synced with my schedule, ensuring timely follow-ups. In my experience, Thryv stands out as one of the best lead management software, simplifying the process of nurturing and converting leads.

What You’ll Like:

  • Social media scheduling feature to easily schedule and manage your social media posts for consistent branding
  • Email campaigns to send targeted emails to engage your audience effectively
  • Customizable email and SMS templates for consistent client communication
  • Website development and management feature to enhance your online presence

What You May Not Like:

  • Inconsistent saving of emails from Gmail to Thryv requires manual copying and causes inefficiency
  • The scheduling tool struggles with time zone differences, leading to appointment conflicts

Pricing:

  • Free plan available with limited inbox channels, 1-hour video calling facility, and no phone and chat support. The paid plan starts at $20/user/month.

7. Clickup – Best for Workflow Automation

ClickUp - Best for Integrated Project Management & CRM

Image source: Clickup

In my experience, ClickUp is an exceptional tool for workflow automation. I used this tool extensively to carry out my tasks and projects, which drastically improved my productivity.

ClickUp’s customizable dashboards and automation capabilities allowed me to set up triggers for various actions, making it an incredibly powerful tool for managing workflows. Integrations with tools like Slack, Google Drive, and Zoom make it versatile and efficient.

What I liked the most was its flexibility – whether it was creating automated reminders, task assignments, or status updates, ClickUp handled it all seamlessly.

Additionally, ClickUp CRM stands out as one of the best lead management software I’ve used. The ability to track leads, automate follow-ups, and integrate with other tools makes it a free lead management software that’s both effective and user-friendly.

What You’ll Like:

  • The time tracker feature for monitoring how much time you spend on each task, helping improve productivity
  • The email digest feature provides a daily summary of tasks, helping you stay organized and on top of your schedule
  • Multiple task dashboard views, allowing you to track your team’s performance
  • Provides browser extensions, making it easier to manage tasks directly from your web browser

What You May Not Like:

  • The mobile app lacks some features available on the desktop version
  • Sometimes there are errors when creating a new list, and finding documentation about these issues can be difficult

Pricing:

  • Free plan available with limited storage of 100MB. The paid plan starts at $7/user/month.

8. Referrizer – Best for Email Marketing

Referrizer - Best for Email Marketing

Image source: Software Advice

When I started using Referrizer, I was impressed by how smoothly it integrates email marketing with lead management.

What I liked most was its ability to track and analyze customer behavior, helping me tailor my campaigns for better results. Referrizer also integrated with popular tools like Zapier, Mailchimp, and QuickBooks, enhancing its functionality.

Referrizer stands out as one of the best lead management software due to its user-friendly interface and comprehensive analytics. Its automated follow-ups kept me connected with leads effortlessly.

Additionally, Referrizer’s loyalty and referral programs helped in retaining customers and acquiring new ones through word-of-mouth. The system rewards loyal customers and incentivizes them to refer others, creating a steady stream of new leads.

What You’ll Like:

  • Provides user-friendly newsletter design options that align with your branding and campaign objectives, helping you attract more leads effectively
  • The smart line feature captures client information effortlessly
  • Offers email, text, two-way texting, and landing pages, simplifying your marketing efforts
  • Loyalty and referral programs designed to retain existing customers and attract new leads

What You May Not Like:

  • Doesn’t automatically pull contacts for email promos, leading to tedious manual updates for large contact lists
  • Occasional lag in customer support response times

Pricing:

  • Custom Pricing.

If you want to learn more about choosing the right software, watch this quick video –

Evaluation Criteria

The evaluation of products or tools chosen for this article follows an unbiased, systematic approach that ensures a fair, insightful, and well-rounded review. This method employs six key factors:

  1. User Reviews / Ratings: Direct experiences from users, including ratings and feedback from reputable sites, provide a ground-level perspective. This feedback is critical in understanding overall satisfaction and potential problems.
  2. Essential Features & Functionality: The value of a product is ascertained by its core features and overall functionality. Through an in-depth exploration of these aspects, the practical usefulness and effectiveness of the tools are carefully evaluated.
  3. Ease of Use: The user-friendliness of a product or service is assessed, focusing on the design, interface, and navigation. This ensures a positive experience for users of all levels of expertise.
  4. Customer Support: The quality of customer support is examined, taking into account its efficiency and how well it supports users in different phases – setting up, addressing concerns, and resolving operational issues.
  5. Value for Money: Value for money is evaluated by comparing the quality, performance, and features. The goal is to help the reader understand whether they would be getting their money’s worth.
  6. Personal Experience / Experts’ Opinions: This part of the evaluation criteria draws insightful observations from the personal experience of the writer and the opinions of industry experts.

Which Is the Best Free Lead Management Platform?

When choosing the best lead management platform for your business, consider your unique needs and challenges. Look for a solution that is not only effective but also flexible enough to fit seamlessly into your existing processes.

I highly recommend BIGContacts. This tool stands out with its advanced sales pipeline management, email marketing, contact management features, seamless integrations, and user-friendly interface that your team will find easy to use.

What makes BIGContacts exceptional is its ability to streamline lead management and nurturing processes, ensuring you never miss an opportunity.

Plus, it offers a forever free plan for up to 100 contacts, allowing you to enhance your lead management efforts without any upfront cost. Even if you have more than 100 contacts, BIGContacts remains an affordable tool. Its advanced features and integrations provide excellent value, making it suitable for businesses of all sizes.

Learn More About the Free Lead Management System

What is free lead management software?

Free lead management software is a tool that helps you organize and track your leads without any cost. It streamlines your sales process, making it easier to manage contacts, follow up with potential customers, and close deals. I’ve found it incredibly useful for keeping everything in one place and boosting efficiency.

How to manage leads for free?

To manage leads for free, you should consider using a CRM tool like BIGContacts. It helps you organize and track interactions effortlessly. BIGContacts offers a set of features that allow you to manage leads, track follow-ups, and maintain client communication all in one place without spending much.

What are the top features of free lead tracking software?

In a free lead management software, you can typically find features like basic contact management, lead tracking, email marketing, and task management. Some may also offer integrations with other tools and basic reporting capabilities. These features help you manage and nurture your leads effectively without any initial cost.

Who gets the most benefits from free lead management tools?

Small businesses and startups benefit most from free lead management tools. These tools help manage and organize leads without the financial strain of expensive software. In my experience, these tools provide essential features to nurture leads effectively, making them ideal for businesses with tight budgets looking to grow.

How do I choose the best free lead management software?

Identify your specific needs and business challenges to choose the best free lead management software. Look for a tool that’s user-friendly, offers essential features like contact management and automation, and integrates well with your existing systems. Make sure it provides good customer support and has positive user reviews.

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About the author

BIGContacts Editorial Team is a passionate group of CRM experts dedicated to improving your customer relationships with top-notch content. We stay ahead of the curve on trends, tackle technical hurdles, and provide practical tips to boost your business. With our commitment to quality and integrity, you can be confident you're getting the most reliable resources to enhance your contact management and business process automation initiatives.